Return & Replacement Policy

Return & Replacement Policy | Royal Leather

15-Day Return & Replacement Policy

Hassle-free returns and quick replacements for your peace of mind

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15-Day Return Policy

✓ 15 days from delivery date
✓ Items must be unused and in original condition
✓ Original tags and packaging must be intact
✓ Full refund to original payment method
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Damaged During Delivery?

Immediate Assistance

Contact us within 15 days if your package arrived damaged or broken during delivery for a free replacement.

🔄 Free replacement for damaged items
🚚 Quick processing and shipping
📸 Photos of damage required for verification

How It Works

1

Contact Support

Reach out to our support team within 15 days of delivery

2

Provide Details

Share order information and photos of damaged items

3

Get Approval

We'll verify and approve your replacement request

4

Receive Replacement

We ship your replacement immediately

Need Help with Returns or Replacements?

Our support team is here to assist you with any issues regarding damaged deliveries or returns.

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Email Support

royalleatherlime@gmail.com

Typically responds within 2 hours
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Phone & WhatsApp

+92 329 8039665

Available 9AM-6PM (PST), Monday-Friday
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Live Chat

Available on our website

Click the chat icon in the corner
📧 Email Support Now 📞 Call Us Now 💬 WhatsApp Us

Need Immediate Help?

Contact us directly for quick assistance with returns or damaged items

📞 +92 329 8039665

Frequently Asked Questions

What if I missed the 15-day window?

Contact us anyway! While we prioritize 15-day cases, we'll do our best to find a solution for you.

Do I need to pay for return shipping?

For damaged items during delivery, we cover all return and replacement shipping costs.

How long does replacement take?

Replacements are typically processed within 24 hours and shipped via expedited delivery.

What items are not eligible?

Personalized items, intimate apparel, and items damaged by customer misuse aren't eligible.

How do I contact support for damaged items?

Call us at +92 329 8039665 or email royalleatherlime@gmail.com with your order details and photos of the damage.

What information should I provide?

Please have your order number, photos of the damaged item, and delivery details ready when you contact us.

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